Building a strong relationship with your current and future customers is a crucial step a company should take to be successful in their industry. At JetCo Federal, we take creating connections seriously. Transparent communication is ingrained into our company, and we establish and cultivate authentic relationships with our suppliers and customers.
To us, it’s not just a business relationship. Our interactions are human-to-human. They’re meaningful, personal, and transparent. We understand that when you cultivate strong relationships, it only brings benefits to both parties.
How does our team cultivate authentic relationships with our suppliers and customers? Our team:
- Listens to the needs of our end-user;
- Asks the right questions to ensure our customers are satisfied;
- Communicates consistently;
- Displays integrity with every interaction;
- Is respectful of our suppliers and customers’ time;
- And builds a trustworthy relationship with everyone we come in contact with.
We take these steps with every relationship we build. Our suppliers and customers appreciate the time we take to cultivate the relationship, and when our suppliers and customers are happy, we’re happy.
A Unique Team
At the core of our company is the drive to re-win every day. Whether it’s winning a large contract with the government, solving a simple sourcing problem, or completing fast turn-around times, our team wants to win. We’re also not afraid to take on complex projects, which makes us different than our competitors.
Our team is unique, and our connections are authentic. This is a powerful combination that leads to satisfied customers, a strong company culture, and a robust network. Without our authentic relationships, we wouldn’t be able to do the work that we do now. The government wouldn’t be buying, and our customers wouldn’t be satisfied. But they are buying, and they are satisfied. And that’s in part due to the power of our connections.
Establishing and maintaining authentic relationships is at the core of what we do. Connections are powerful, and when you have strong connections, you have trust and loyalty not only within your company but with your end-users as well.
Stu is the Supply Chain Specialist at JetCo Federal. In this role, he supplies and procures materials for the manufacturing and shipment of final products.